Who are they? When and how did they start?
Booking.com is an online booking website started as a small start-up in Amstardam, Netherlands in 1996. It has since 2005 been acquired and operated by United States based Priceline.
What is their specialty?
Booking.com offers online accommodation booking with over 630,000 properties globally under contract and deals with more than 750,000 room nights reservations per day.
Where can you use them?
Booking.com has accomodations in 211 countries around the world.
How is their customer service?
Booking.com has a very helpful dedicated Customer Service portal with a very comprehensive FAQ section. Customers can also reach them via their online form, email, and phone number which is dedicated to each country the user is from. They take customer satisfaction very seriously.